
Application Ownership Roles & Responsibilities
Clear ownership and associated responsibilities are key to good governance (setting direction and accountability) and the effective on-going management (executing and operating within that direction) of Applications.
Every application must have both an Application Business Owner and an Application Technical Owner to operate at the governance layer - typically a UCD unit or school that has the sufficient authority, skills, and resources to fulfil the role effectively.
These roles are supported by Application Business Manager and Application Technical Manager roles respectively to operate at the management layer - a UCD employee responsible for the day-to-day operational duties of managing an application.
These four roles are mandatory roles that ensure that applications are designed, deployed, operated and supported in a secure, sustainable, and compliant manner.
Agreement and assignment of these roles is required prior to acquiring deployment, or development of all applications.
The guidelines below (LINKS TO BE PROVIDED) are provided to assist in the assignment of these roles for new applications being introduced and also to retrospectively identify and assign ownership and managers for existing applications where there are none or the ownership is unclear.
UCD IT Services
Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp